We use cookies to analyse the views of our website. By using our website, you agree to such analyse.
More information


Serviceplan Hamburg

Every communication discipline under one roof

We in Hamburg became the second House of the Communication of the Serviceplan Group. We opened in 2006, 36 years after the founding of the company in 1970 and were the first location outside of Munich. We have been at the Elbhof, a former office building on Steinhöft 9 between Rathausmarkt and HafenCity since January 2015.The House of Communication in Hamburg is managed by Alex Schill, together with Diana Degraa, Andreas Fuhlisch and Thomas Wallek. Our common goal is to utilise our network of agencies and employees in the House of Communication to provide our customers with individual, innovative and integrated concepts.

"When we started in 2006 in a mansion next to the outer Alster with seven of us, no one imagined that today we would have around 300 strong team and be amongst the largest, most successful agencies in Hamburg," said Alexander Schill, Global Creative Director of the Serviceplan Group. Whether creative work, strategy, design, technology, content, public relations or media, at the Elbhof we work together across all communication channels and for over 40 different clients, including companies such as BMW, Saturn, Continental, Metro, Europcar, Lloyd, Continental Foods, Aida and the Rügenwalder Mühle.

The interdisciplinary collaboration of our agency brands: Serviceplan, Plan.Net and Mediaplus sets milestones in international brand management, strategic content marketing and the management of innovation. Our design solutions are sought after - whether on the Web or for the supermarket shelf. In PR, we go new ways as in the use of the media budgets entrusted to us. We are committed to innovative, customized integrated concepts and communication solutions.

Behind the historic facade of the Elbhof, our customers can find the right person for the design and implementation of every communication challenge. Our expert teams and their colleagues from other Serviceplan Group agencies can produce for them interdisciplinary work at the highest level, also internationally. But from here on, we will let our work speak for itself and hope at some point to get to know you.

Cases from Hamburg

Hamburg is a major asset for the Serviceplan Group and we are proud of the success story, which has resulted in our today's strong position in the North of Germany. It has been proven, that we believe in people, who pursue their goals with ambition and entrepreneurial foresight. The management board will continue to successfully develop the agency’s business in Hamburg.

Diana Degraa is Managing Director of Plan.Net Hamburg since 2013. Andreas Fuhlisch entered the House of communication in the spring of 2014, as Managing Director of MediaPlus. And Thomas Wallek is Managing Director of the agency Serviceplan content since 2009. All three are partners of the Serviceplan Group and for our clients.


House of Communication Hamburg
Steinhöft 9
D-20459 Hamburg

Phone: +49 (0) 40 / 2022888120
E-Mail: info(at)serviceplan.com


  • Serviceplan Campain Hamburg
    Managing Director: Michael Schneider
  • Serviceplan Campaign International
    Managing Directors: Markus Kremer, Thomas Heyen, Florian Klietz
  • Serviceplan Consulting
    Managing Directors: Thomas Zerovs, Alessandro Panella
  • Serviceplan Content Hamburg
    Managing Directors: Melanie Hart, Markus Drühe, Thomas Wallek
  • Serviceplan Design Hamburg
    Managing Directors: Christine Lischka, Martina Kunert
  • Serviceplan Public Relations & Content
    General Manager: Britta Tronke
  • Plan.Net Hamburg
    Managing Director: Diana Degraa
  • Plan.Net UX
    Managing Director: Christoph Mecke
  • Mediaplus Media
    Managing Director: Andreas Fuhlisch
  • Mediaplus Hamburg
    Managing Director: Patrizia Boeing
  • Saint Elmo's Hamburg
    Managing Directors: Lasse Matthiesen, Detlef Arnold, Reinhard Crasemann