House of Communication Hamburg

About us


Innovation and entrepreneurship – under one roof

The historic Elbhof is since 2015 the new home of the Serviceplan Group in Hamburg. The house combines the unique character of the harbour city with the innovative spirit of the company, which was founded 1970 in Munich. Originally started near the Alster in 2005, the House of Communication is not only the second oldest location of the largest independent agency group in Europe, but with its over 300 employees, also the second largest within the Serviceplan Group.

As a completely integrated agency model, the disciplines of creation, strategy, design, technology, content, public relations and media work and live all under one roof. Together we successfully develop communication solutions that reach consumers and empower brands in a more sustainable way.

With over 80 different clients, including national and international accounts like BMW, Metro and O2 as well as Deutsche Bahn, Tchibo and DER SPIEGEL the House of Communication has been one of the most successful agencies for years – far beyond the city of Hamburg. 

The agency brands Serviceplan Consulting, Serviceplan, Mediaplus, Plan.Net, Neverest and hmmh are regularly achieving milestones in the international brand and innovation management, which were acknowledged by numerous merits and awards. The continuous growth of the branch fosters the further development of the integrated agency model and underlines our successful and increasingly international business orientation.

The combination of creative passion and future-orientated entrepreneurial spirit makes the House of Communications a reliable partner, who works internationally and interdisciplinary on the highest level.

Responsible for managing the House of Communication Hamburg are Alexander Schill as the CCO of the Serviceplan Group, Vincent Schmidlin, Managing Director of the Serviceplan Agency Holding and Bettina Prange as Chief Operations Officer.

Management Board

Alex Schill

Member of the Executive Board

Serviceplan Group

Bettina Prange

Chief Operations Officer

Serviceplan Group

Vincent Schmidlin

Managing Partner

Serviceplan Agency Holding

Our Agencies

Serviceplan Consulting

The Serviceplan Consulting Group is the international strategy and innovation consultancy for the Serviceplan Group’s branding, marketing and sales.


Serviceplan is the largest independent and partner-managed creative agency in Europe. We create fascinating content and engaging campaigns that present brands in an integrated way and deliver lasting success.


Plan.Net is one of Europe’s largest digital agencies, specialising in the data-driven orchestration of digital communication along the entire customer journey. We combine experience with expertise in the areas of consulting, technology and activation.


The Mediaplus Group is the largest independent partner-managed media agency in Europe. We combine data competence and digital media know-how with integrated media planning and deep expertise in the areas of geo-media, research and media innovations.


The Neverest Group partners with clients to implement creative and content ideas for all communication channels.


hmmh is Germany's leading agency in connected commerce. For 25 years we have been supporting national and international companies in digital transformation. Ever since then we have been influencing the developments in this sector with a pioneering spirit. With our innovative solutions, we create seamless, user-centric experiences tailored to your customers along all touchpoints by letting the boundaries between online and offline disappear.

Cases from Hamburg