Proud to be One of the World's Leading Independent Agencies 2019

About Serviceplan

 

The Serviceplan Group is the largest independent and most diversified owner and partner-managed agency group. Our offices are located across the globe, offering specialized services to make international and national brands successful. Our unique concept “House of Communication” is an integrated agency model, combining all relevant disciplines under one roof - whether they are brand strategists, creative professionals, media or online specialists, designers, dialogue, content or CRM experts, business analysists, market researchers, PR consultants or sales specialists.

This precise interplay between the various specialist agencies in matters of creation, technology and media makes us the leading agency group for innovative communication.

how we work

 

Serviceplan’s unique way of working is at the core of each ‘House of Communication’: experts from all areas under one roof, perfectly orchestrated, fast and agile.

As the first global agency group to emerge from Germany, with its 24th location opened in New York in 2018, it might be expected that the next planned move is the further global expansion.

Wrong. Actually Serviceplan is currently consolidating and further developing the ‘House of Communication’ model, which has by now been introduced across the three major economic regions of Europe, Asia (including China) and the US, winning the Serviceplan Group the 22nd position in Ad Age’s global ranking last year.

About thenetworkone

 

With over 1,200 agencies across 109 countries, thenetworkone is the world’s leading independent agency network. Founded in 2003, thenetworkone provides a radical new way to create and manage international marketing communications campaigns. thenetworkone provides a ‘network-on-demand' enabling marketing clients to engage independent agencies and, independent agencies to find partners across the globe.

inside serviceplan

 

INTERVIEW WITH THE BOARD

The house of communication concept
Florian Haller.

What sets our ‘Houses’ apart from other agencies? They are built on three pillars: creativity – including campaigning and content marketing, media and technology. Then we also have consultants for strategy and communication.

Agencies, which specialise in one of these areas, work together in a ‘House of Communication’. They think as a unit, using strong integrative structures while being flexible at the same time. This makes them fast, versatile and agile.

Building best brands – globally and locally
Markus Noder.

Each of our offices works in the same way. Having identical structures and working methods allows us to roll out global campaigns efficiently. But it is, of course, very important to consider local idiosyncrasies – and these will likely depend on the product and the market. To achieve the maximum impact, you have to find the right balance between global and local. Simply adapting a campaign often doesn’t achieve the desired results if you don’t have the right cultural fit. For maximum impact and highest relevance it’s important to adapt global campaigns on the basis of local insights. We call this process ‘transcreation’.

Übercreativity – far more than the sum of individual ideas 
Alexander Schill.

Whenever colleagues from different disciplines meet to develop ideas for a client, something unique happens; it’s like magic and far more than the sum of the individual ideas. We call it ‘ÜberCreativity’. This is at the core of everything we do. This approach won us nine Cannes Lions in 2018: three gold, three silver and three bronze.

We are working with omnichannel communication nowadays and every client has its own focus. So, for every project, we put together a bespoke team of experts, who work in sync to ensure all details merge perfectly into one big story. Our Mediaplus colleagues are always involved, even if media isn’t part of the brief, to make sure we keep an eye on the KPIs, too.

Where we are

 

INTERNATIONAL HOUSES OF COMMUNICATION

Austria
Belgium
China
France
Germany
India
Italy
Middle East
Malaysia
Netherlands
Poland
Russia
South Korea
Spain
Switzerland
Ukraine
USA

 

Established Partnership with Hakuhodo Group:
Australia
Indonesia
Japan
Philippines
Singapore
Taiwan
Thailand
Vietnam

 

Established partnership with The Unlimited Group:

UK


Established partnership with Ariadna Communications Group:
Argentina
Brazil
Chile
Colombia
Ecuador
Mexico
Panama
Peru

For our clients such as BMW, Metro and Vorwerk, we successfully align several disciplines of modern communication under one roof and cooperate with our international houses of communication.

Want to see how? Have a look at our most recent cases.

Want to learn more about how we work globally?

Contact Us