The Serviceplan Consulting Group is the international strategy and innovation consultancy for the Serviceplan Group’s branding, marketing and sales. It supports clients in market- and customer-oriented management, branding and positioning processes, integrated communication strategies and digital transformation processes.

Serviceplan is the largest independent and partner-managed creative agency in Europe. We create fascinating content and engaging campaigns that present brands in an integrated way and deliver lasting success.

The Plan.Net group is the strongest partner for customers who want to evolve into digitalized, networked and data-driven organizations that master the customer experience journey holistically and seamlessly. Plan.Net achieves this with the best combination of transformation consulting and implementation quality. This is ensured by the 1,000 experts in the four modules consulting, experience management, technology realization and media activation. This recipe has made Plan.Net one of the largest digital agencies in Europe. With 25 international locations, Plan.Net is on a rapid international growth path.

The Mediaplus Group is the largest independent partner-managed media agency in Europe. It combines data competence and digital media know-how with integrated media planning and deep expertise in the areas of geo-media, research and media innovations. Since 1983, Mediaplus has been serving clients with innovative and creative media-management, individually branded media strategies, efficient media buying and advertising impact optimisation.

Serviceplan Make is the Creative Asset production agency, from the Serviceplan group, created to fulfil the ever-expanding execution and production needs of today.

These days consumers expect more from the content they consume which had led to an explosion of touchpoints and never-experienced-before level of content. Brands therefore need to create a higher volume of assets to meet the demands of their audience and producing many variations of highly bespoke creative work is both expensive and time-consuming. Identifying the right formats for the right channels requires asset planning and creative skills, all of which should incorporate a deep level of brand knowledge from the outset.

This is where Serviceplan Make come in. We offer a wide range of end-to-end services for local level and global clients. We are also available for expert consultations on individual or specific topics.

Facit helps you to realize customer centricity through professional qualitative and quantitative research. Facit enables you to understand the needs, experiences and behavior of your target groups, to select the best from the variety of research tools at the right time, to make well-founded decisions and use resources wisely and to develop new solutions that serve business goals and customer needs equally. Services include customer experience research, user experience & usability research, advertising & media efficiency research and marketing research.